5 Year Warranty Details
Our 5 year warranty applies to Obtainium wallets and cash bridges. It excludes o-ring.
Obtainium warrants our wallets against defects in materials and workmanship for a period of five years from the date of original purchase. If a defect arises and a valid claim is received by Obtainium within the warranty period of 5 years, Obtainium will repair or exchange the wallet with a functionally equivalent to a new product.
Our warranty does not cover misuse, abuse or cosmetic wear and tear to the surface finish that does not affect the function of your product. In our opinion, a little scratch or knick here and there is nothing more than bragging rights that you've been putting your Obtainium to good use.
But if something breaks, we're behind you all the way.
Exclusions and Limitations
We've built our reputation on building high-quality wallets and offering the best customer service out there, so we're not going to nickel-and-dime you out of a warranty with a bunch of silly exceptions. The only thing we have to say is that the warranty excludes any scratching or surface damage due to use. The surface is expected to wear over time. We also don't warrant the o-rings, although these are designed for industrial these wear out naturally and will eventually need replacing. We do have replacement packs of o-rings should you need some. It may be possible to find them at a specialty hardware store. Feel free to buy them from another source if you can find the same specification. If the specification is not exactly the same however, we cannot guarantee good performance, durability or the ability to hold your cards in tightly.
32mm Inside Diameter
70 Shore hardness
If you have any questions about your warranty and whether or not a specific scenario is covered, please email firstname.lastname@example.org and our Customer Service Manager will be with you shortly.